IT Support

Our team of seasoned, well-equipped IT professionals is dedicated to providing rapid and reliable support to address any technical issues that may arise.

IT Support

Our team of seasoned, well-equipped IT professionals is dedicated to providing rapid and reliable support to address any technical issues that may arise.

IT Support Services

IT Support Services

IT Support Services

How can we help?

How can we help?

How can we help?

How can we help?

Our team of seasoned IT professionals is dedicated to providing rapid and reliable support to address any technical issues that may arise.

Our team of seasoned IT professionals is dedicated to providing rapid and reliable support to address any technical issues that may arise.

Our team of seasoned IT professionals is dedicated to providing rapid and reliable support to address any technical issues that may arise.

Our team of seasoned IT professionals is dedicated to providing rapid and reliable support to address any technical issues that may arise.

Hardware & Device Troubleshooting

From failing workstations to network printers that refuse to cooperate, we diagnose and repair hardware issues quickly. Our team keeps your critical devices running reliably so your staff can stay productive without costly interruptions.

Virus, Malware & Ransomware Removal

Virus, Malware & Ransomware Removal

Virus, Malware & Ransomware Removal

Virus, Malware & Ransomware Removal

If a workstation shows suspicious behavior, we act fast to isolate, clean, and restore it. Our advanced threat-removal process eliminates malicious software while safeguarding your network from future infections.

24/7 Emergency IT Support

24/7 Emergency IT Support

24/7 Emergency IT Support

24/7 Emergency IT Support

Technology doesn’t sleep—and neither do we. Our 24/7 emergency support ensures critical systems are restored fast, minimizing downtime and keeping your operations online around the clock. Limited to NYC businesses.

Email & Cloud Access Issues

Email & Cloud Access Issues

Email & Cloud Access Issues

Email & Cloud Access Issues

We resolve connection problems, sync failures, and login errors across Microsoft 365, Google Workspace, and other cloud platforms. Our technicians get your team reconnected fast—keeping communication and file access seamless.

Network & Internet Connectivity

Network & Internet Connectivity

Network & Internet Connectivity

Network & Internet Connectivity

When the Wi-Fi drops or the network slows to a crawl, we step in to pinpoint the cause. We troubleshoot routers, access points, and switches to restore reliable, high-speed connectivity throughout your office.

Password Resets & Account Lockouts

Password Resets & Account Lockouts

Password Resets & Account Lockouts

Password Resets & Account Lockouts

We quickly assist with forgotten passwords, expired credentials, and MFA resets. Secure identity management keeps your team working efficiently without compromising data protection.

Data Recovery & Backup Failures

Data Recovery & Backup Failures

Data Recovery & Backup Failures

Data Recovery & Backup Failures

We recover lost or corrupted files from local drives, NAS systems, and cloud backups. Beyond recovery, we help configure reliable automated backup routines to prevent future data loss.

Remote Support

Remote Support

Remote Support

Remote Support

Whether your issue can be solved over a remote session or needs in-person attention, we respond quickly. Our technicians are available for both remote troubleshooting and scheduled on-site service calls.

Performance & System Slowdowns

Performance & System Slowdowns

Performance & System Slowdowns

We diagnose sluggish computers, network latency, and overloaded servers. Through optimization, cleanup, and hardware tuning, we bring your systems back up to peak performance.

Our Approach

The Super-G Playbook

Here's how we operate. Plain and simple.

Our Approach

The Super-G Playbook

Here's how we operate. Plain and simple.

Our Approach

The Super-G Playbook

Here's how we operate. Plain and simple.

Our Approach

The Super-G Playbook

Here's how we operate. Plain and simple.

On-Site Assessment

We visit your location to understand the environment, gather technical details, and confirm the exact scope of work. This ensures the solution we design is accurate, practical, and tailored to how your space, team, and systems actually operate.

On-Site Assessment

We visit your location to understand the environment, gather technical details, and confirm the exact scope of work. This ensures the solution we design is accurate, practical, and tailored to how your space, team, and systems actually operate.

On-Site Assessment

We visit your location to understand the environment, gather technical details, and confirm the exact scope of work. This ensures the solution we design is accurate, practical, and tailored to how your space, team, and systems actually operate.

On-Site Assessment

We visit your location to understand the environment, gather technical details, and confirm the exact scope of work. This ensures the solution we design is accurate, practical, and tailored to how your space, team, and systems actually operate.

Get an Estimate/Quote

After the assessment, we provide a clear, transparent proposal outlining solutions, timelines, and project scope. No vague numbers, no hidden fees. You’ll know exactly what’s required and what results to expect.

Get an Estimate/Quote

After the assessment, we provide a clear, transparent proposal outlining solutions, timelines, and project scope. No vague numbers, no hidden fees. You’ll know exactly what’s required and what results to expect.

Get an Estimate/Quote

After the assessment, we provide a clear, transparent proposal outlining solutions, timelines, and project scope. No vague numbers, no hidden fees. You’ll know exactly what’s required and what results to expect.

Get an Estimate/Quote

After the assessment, we provide a clear, transparent proposal outlining solutions, timelines, and project scope. No vague numbers, no hidden fees. You’ll know exactly what’s required and what results to expect.

Implementation

Our team executes with precision and professionalism. Whether on-site or remote, we handle installation, configuration, testing, and documentation. We communicate clearly along the way—no confusion, no guesswork.

Implementation

Our team executes with precision and professionalism. Whether on-site or remote, we handle installation, configuration, testing, and documentation. We communicate clearly along the way—no confusion, no guesswork.

Implementation

Our team executes with precision and professionalism. Whether on-site or remote, we handle installation, configuration, testing, and documentation. We communicate clearly along the way—no confusion, no guesswork.

Implementation

Our team executes with precision and professionalism. Whether on-site or remote, we handle installation, configuration, testing, and documentation. We communicate clearly along the way—no confusion, no guesswork.

Experience Excellence

We don’t just finish the project—we support it. Our work is built for long-term reliability and performance. And if your needs grow, evolve, or change, you have a dedicated partner—not a one-time vendor.

Experience Excellence

We don’t just finish the project—we support it. Our work is built for long-term reliability and performance. And if your needs grow, evolve, or change, you have a dedicated partner—not a one-time vendor.

Experience Excellence

We don’t just finish the project—we support it. Our work is built for long-term reliability and performance. And if your needs grow, evolve, or change, you have a dedicated partner—not a one-time vendor.

Experience Excellence

We don’t just finish the project—we support it. Our work is built for long-term reliability and performance. And if your needs grow, evolve, or change, you have a dedicated partner—not a one-time vendor.

Industries We Serve

Our Managed IT Services cater to businesses of all sizes across various industries, including:

  • Retail & eCommerce

  • Professional Sports

  • Nonprofits & Educational Institutions

  • Healthcare & Medical Practices

  • Financial & Legal Services

  • Construction

  • Real Estate & Property Management

  • Food & Beverage

  • Agriculture

  • Professional Services & Small Businesses

  • Logistics & Transportation

  • SaaS & Remote Companies

Super-G Intelligence guarantees that all hardware, software, and services we provide are fully compliant with Section 889(a)(1)(A) and (B) of the National Defense Authorization Act (NDAA), and do not incorporate equipment or services from any entity listed on the FCC’s Covered List.

Industries We Serve

Our Managed IT Services cater to businesses of all sizes across various industries, including:

  • Retail & eCommerce

  • Professional Sports

  • Nonprofits & Educational Institutions

  • Healthcare & Medical Practices

  • Financial & Legal Services

  • Construction

  • Real Estate & Property Management

  • Food & Beverage

  • Agriculture

  • Professional Services & Small Businesses

  • Logistics & Transportation

  • SaaS & Remote Companies

Super-G Intelligence guarantees that all hardware, software, and services we provide are fully compliant with Section 889(a)(1)(A) and (B) of the National Defense Authorization Act (NDAA), and do not incorporate equipment or services from any entity listed on the FCC’s Covered List.

Industries We Serve

Our Managed IT Services cater to businesses of all sizes across various industries, including:

  • Retail & eCommerce

  • Professional Sports

  • Nonprofits & Educational Institutions

  • Healthcare & Medical Practices

  • Financial & Legal Services

  • Construction

  • Real Estate & Property Management

  • Food & Beverage

  • Agriculture

  • Professional Services & Small Businesses

  • Logistics & Transportation

  • SaaS & Remote Companies

Super-G Intelligence guarantees that all hardware, software, and services we provide are fully compliant with Section 889(a)(1)(A) and (B) of the National Defense Authorization Act (NDAA), and do not incorporate equipment or services from any entity listed on the FCC’s Covered List.

Frequently Asked Questions

Wondering about something? Let’s clear things up!

We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.

Frequently Asked Questions

Wondering about something? Let’s clear things up!

We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.

Frequently Asked Questions

Wondering about something? Let’s clear things up!

We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.

Frequently Asked Questions

Wondering about something? Let’s clear things up!

We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.

Do I need an active service contract to request technical service?

No — an active Managed Service Agreement (MSA) is not required. We provide on-demand service during business hours for customers without a service contract.

Can you provide a Certificate of Insurance (COI) for our project?

Yes. We maintain full insurance coverage—including General Liability, Umbrella Insurance, Professional Indemnity, Cyber Liability, and Workers’ Compensation—to ensure complete protection for both your business and ours. This allows us to operate with full compliance and gives you peace of mind on every project. COIs available upon request.

Do you offer same-day or next-day IT services?

Yes, please call us at 718-516-3554 and we can try our best to accommodate your request.

Do you require a site survey before starting a project?

For most infrastructure or networking projects, an on-site assessment is recommended to ensure accurate planning and quoting.

What forms of payment do you accept?

Credit/debit cards, ACH, and checks.

Can you work after hours or on weekends?

Yes. After-hours, overnight, and weekend work is available by request to eliminate downtime or business interruptions. This may include additional scheduling fees.

Do I need an active service contract to request technical service?

No — an active Managed Service Agreement (MSA) is not required. We provide on-demand service during business hours for customers without a service contract.

Can you provide a Certificate of Insurance (COI) for our project?

Yes. We maintain full insurance coverage—including General Liability, Umbrella Insurance, Professional Indemnity, Cyber Liability, and Workers’ Compensation—to ensure complete protection for both your business and ours. This allows us to operate with full compliance and gives you peace of mind on every project. COIs available upon request.

Do you offer same-day or next-day IT services?

Yes, please call us at 718-516-3554 and we can try our best to accommodate your request.

Do you require a site survey before starting a project?

For most infrastructure or networking projects, an on-site assessment is recommended to ensure accurate planning and quoting.

What forms of payment do you accept?

Credit/debit cards, ACH, and checks.

Can you work after hours or on weekends?

Yes. After-hours, overnight, and weekend work is available by request to eliminate downtime or business interruptions. This may include additional scheduling fees.

Do I need an active service contract to request technical service?

No — an active Managed Service Agreement (MSA) is not required. We provide on-demand service during business hours for customers without a service contract.

Can you provide a Certificate of Insurance (COI) for our project?

Yes. We maintain full insurance coverage—including General Liability, Umbrella Insurance, Professional Indemnity, Cyber Liability, and Workers’ Compensation—to ensure complete protection for both your business and ours. This allows us to operate with full compliance and gives you peace of mind on every project. COIs available upon request.

Do you offer same-day or next-day IT services?

Yes, please call us at 718-516-3554 and we can try our best to accommodate your request.

Do you require a site survey before starting a project?

For most infrastructure or networking projects, an on-site assessment is recommended to ensure accurate planning and quoting.

What forms of payment do you accept?

Credit/debit cards, ACH, and checks.

Can you work after hours or on weekends?

Yes. After-hours, overnight, and weekend work is available by request to eliminate downtime or business interruptions. This may include additional scheduling fees.

Do I need an active service contract to request technical service?

No — an active Managed Service Agreement (MSA) is not required. We provide on-demand service during business hours for customers without a service contract.

Can you provide a Certificate of Insurance (COI) for our project?

Yes. We maintain full insurance coverage—including General Liability, Umbrella Insurance, Professional Indemnity, Cyber Liability, and Workers’ Compensation—to ensure complete protection for both your business and ours. This allows us to operate with full compliance and gives you peace of mind on every project. COIs available upon request.

Do you offer same-day or next-day IT services?

Yes, please call us at 718-516-3554 and we can try our best to accommodate your request.

Do you require a site survey before starting a project?

For most infrastructure or networking projects, an on-site assessment is recommended to ensure accurate planning and quoting.

What forms of payment do you accept?

Credit/debit cards, ACH, and checks.

Can you work after hours or on weekends?

Yes. After-hours, overnight, and weekend work is available by request to eliminate downtime or business interruptions. This may include additional scheduling fees.

Schedule Free Consultation Today!

Ready to say goodbye to your IT issues? Fill out the form below, and we’ll provide a customized, no-obligation estimate tailored to your specific requests.

Super-G Intelligence BBB Business Review

Schedule Free Consultation Today!

Ready to say goodbye to your IT issues? Fill out the form below, and we’ll provide a customized, no-obligation estimate tailored to your specific requests.

Super-G Intelligence BBB Business Review

Schedule Free Consultation Today!

Please fill out the form below, and we will reach out within 30 minutes to confirm further details.

Super-G Intelligence BBB Business Review

Schedule Free Consultation Today!

Ready to say goodbye to your IT issues? Fill out the form below, and we’ll provide a customized, no-obligation estimate tailored to your specific requests.

Super-G Intelligence BBB Business Review