IT services for hotels and hospitality
Wi-Fi that holds when every room is booked
Super-G provides IT services for hotels, banquet halls and venues across New York: the network, guest Wi-Fi, event AV, cameras and door access, designed and installed as one documented system.
Guests judge a property by how fast the Wi-Fi connects.
Weak signal in the rooms
One access point per hallway can't push through concrete and steel. Rooms at the end of the corridor get one bar, and the front desk hears about it.
Fine on a weeknight, down on Saturday
The network handles a quiet night, then falls over at full occupancy or during a 300-person banquet. It was never sized for that load.
Guests on the same network as operations
When guest devices share a network with the property management system, POS and door locks, one infected laptop can reach reservations and payment data.
Sound familiar?
Tell us what's happening in your space. An engineer will scope it with you.
What we build
Surveyed guest Wi-Fi
We survey each floor, cable to a closet on every level and place access points so rooms, halls, lobby and roof all get usable signal at full occupancy.
A login page tied to your PMS
Branded sign-in by room number and last name, with access ending at checkout. Staff, POS and back of house sit on their own networks.
Ballroom and meeting room AV
Projectors, displays, microphones and floor boxes wired and tuned. We leave a one-page guide so banquet staff can run a setup on their own.
Cameras and door access
Cameras on floors, garages and back entrances, plus card access for staff areas and meeting rooms, run from one place.
What you keep when we leave
Every job is labeled, tested and documented. The paperwork is yours.
- Coverage survey for every floor
- Guest and operations networks separated
- One-page AV guide for each room
- Labeled closets with full port maps
Common questions
We design for full occupancy and several devices per guest, not an average night. That is the load we size the backbone and access points for.
Yes, with common PMS platforms. Guests sign in with room number and name, access ends at checkout, and premium speed tiers can bill to the room.
Yes. Guests, POS, the PMS, cameras and door locks each get their own network. Guest devices reach the internet and nothing else.
Walk the property with an engineer
Tell us your room count, floors and event spaces. We'll survey the property and schedule the work around your guests.
Get Started.
Fill out the form below, and we will be in touch within 30 minutes.
Get Started.
Please fill out the form below, and we will reach out within 30 minutes to confirm further details.
Get Started.
Fill out the form below, and we will be in touch within 30 minutes.