Super-G Intelligence

IT FOR HOSPITALITY

Wi-Fi that holds at full occupancy

We build the network behind NYC and Long Island hotels, banquet halls, and event venues. Guest Wi-Fi in every room, a branded guest sign-in tied to your booking system, ballroom AV, and door access run on one documented system.

Hospitality
5.0
Google
NYS MBE
Certified
2018
Since
30 min
Response
Serving NYC + Long Island
THE CHALLENGE

A guest judges your property by how fast the Wi-Fi connects and how clean the elevator looks. Here is where hospitality networks usually break.

01
Dead spots in guest rooms

One access point per floor cannot reach down a long corridor of rooms with concrete and steel between them. Guests at the far end get one bar, call the front desk, and leave a review about it.

02
The network buckles at capacity

A property that runs fine at 40 percent occupancy falls over during a sold-out weekend or a 300-person banquet, when every guest brings a phone, a laptop, and a streaming stick. The backbone was never sized for full occupancy.

03
Guest traffic mixed with your booking system

When the guest network, your booking system, the POS, and the door locks all share one open network, a guest's malware can reach your reservations and payment data. That is a PCI and liability problem waiting to surface.

WHAT WE DO

What we build for hotels and venues

01
Property-wide guest Wi-Fi

We run a real signal survey of every floor, pull commercial-grade cabling (Cat6A) back to the network closet (IDF) on each level, and place UniFi access points so every room, hallway, lobby, and rooftop holds a strong signal. The backbone is sized to carry a full house with heavy device use.

02
Branded guest sign-in and tiered speeds

A branded sign-in page with your logo, room-number or last-name login tied to your booking system, and tiered speeds so a basic guest, a premium guest, and a conference group each get their own bandwidth. Staff, POS, and back-of-house sit on separate networks (VLANs).

03
Ballroom and meeting AV

We wire and tune projectors, displays, microphones, and floor boxes for ballrooms, meeting rooms, and event spaces. Presenters plug in and it works, and we leave a one-page guide so banquet staff can run a setup without calling us.

04
Cameras and door access

Security cameras across floors, garages, and back entrances with retention that meets your insurer and any liquor or licensing requirements. We add electronic door access for staff areas and meeting rooms, all managed from one place.

WHAT YOU GET

A network you stop worrying about.

Every job leaves labeled, tested, and documented, with the port maps and diagrams handed to you.

Strong Wi-Fi in every room and hall
Guest traffic kept off booking and POS systems
AV that banquet staff can run alone
Labeled network closets with full wiring maps
FAQ

Straight answers.

Yes. We size the backbone and access-point coverage for full occupancy, not for an average day. During the survey we account for high device counts per guest, so a 300-person event and a fully booked floor both stay fast.

It can. We connect the guest sign-in with common booking systems so guests log in with a room number and name, and access turns off at checkout. We can also set tiered speed plans and bill premium tiers through your booking system.

Always. Guests, POS terminals, your booking system, cameras, and door locks each live on their own network. Guest devices reach the internet and nothing else on your network, which keeps you on the right side of PCI and protects your reservation and payment data.

Ready when you are

Let's pressure-test your property's network

Tell us about your rooms, floors, and event spaces, and we will walk the property and scope the work, with after-hours scheduling so guests are never disrupted.

Get Started.

Fill out the form below, and we will be in touch within 30 minutes.

Get Started.

Please fill out the form below, and we will reach out within 30 minutes to confirm further details.

Get Started.

Fill out the form below, and we will be in touch within 30 minutes.